Our Happiness Guarantee – Putting Your Concerns To Rest

What does it mean to have a happiness guarantee? At Divina Maid, we use this to assure our customers that they have nothing to worry about in terms of the quality of the cleaning that they will get for their property. That’s a big value in this business!

Why is this important?

Here are some things that you never have to worry about because of our guarantee process…


Just Cosmetic Cleaning

Suppose you hire a cleaning company to come in and clean your home.

You come home, and some books and papers are moved around. Some furniture is set against the wall. But the carpet’s not cleaned, and the toilet and sink in the bathroom are just as dirty as they were before. It appears that you’ve been the victim of a surface clean, a job hastily and poorly done.

With us, you won’t have this problem, but if you do have any concerns, all you have to do is call, and we’ll listen!


Broken Items

Someone was in your home while you were away. Of course, you planned for it – you booked a housecleaning, and coordinated with the business owner every step of the way.

But what if you encounter new problems with an appliance such as a toilet or shower or sink? Or what if you see that a favorite vase has been knocked on the floor?

Sometimes careless cleaning results in these kinds of damage. The worst is when a company doesn’t even tell you, and you have to find out when you come home! That’s really not good. You know that if anything like that happens, we’ll let you know and make it right. 


More Dirt

Or suppose that you get a full housecleaning, and you come home and a lot of your appliances are clean, but there are muddy footprints on part of the floor, and other new messes!

That’s frustrating. Making a mess while you clean up is not a good practice in this type of business…

Anyway, you get the idea. Check out the requirements for our happiness guarantee, which include quick notice, and you’ll see how we can remedy any concerns that you may have. We’re not going to make mistakes in the first place, but since you don’t know that until you experience a great clean, you can rest easy that you have this kind of quality built into your contract with your housecleaners!



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